Account Coordinator

  • Hoofddorp
  • MBO
  • Salary indication €2100
  • 40 Hours per week
  • Fulltime
  • #1AV0002692

About the job

For our client, Team Relocations, we are looking for an Account Coordinator in Hoofddorp. Team Relocation offers relocation services all around the world to expats. Expats are employees (often from big, international companies) who are relocated abroad for new jobs or projects. This can entail relocations from Asia to Australia, Africa to the Middle East, from or to the Netherlands, etcetera! These employers make use of the services from Team Relocations to make sure the process runs smoothly.

What is the role of Team Relocations in these relocations?
Team Relocations offers various services. An example could be assisting with Visa & Immigration to arrange the right documents for the expats, but also support logistically with getting the furniture through customs, tracking the container shipments and moving them into the new house. Furthermore, you can think of booking hotels at arrival, finding schools for the children, contacting real estate agencies, etcetera.

In this administrative role:

  • You will be the main point of contact for the expat (family), keeping them up to date about the progress
  • You are in touch with your colleagues in order to control and coordinate the entire process.
  • You are coordinating multiple relocations at the same time thus keeping a helicopter view
  • You work task-oriented and structured with the system and processing your notes clearly and to the point;
  • You ensure invoices are sent to the suppliers to make the delivered service complete;
  • You handle the billing process within the deadlines;
  • You provide input in optimizing the process as well as customer satisfaction

Job requirements

You are a person who:

  • Is a hard worker and likes well-filled and dynamic working days;
  • Has knowledge or experience in an international working environment;
  • You have full professional proficiency in English, both written and verbal;
  • You are culturally aware, independent, responsible and you have a hands on approach;
  • Good computer and phone skills.

About the company

Our client is Team Relocations. This is the European markt leader of relocation services and part of a global organization with offices over the whole world. Team Relocations has a large client base with some well known A-brands.

What we offer

What do we offer you?

  • An employment contract directly with Team Relocations;
  • A gross monthly salary of €2100 based on a 40 hour workweek;
  • Flexible work times (consult with your team to start between 08.00 am and 09.30 am);
  • A fulltime and permanent role (starting with a temporary contract);
  • It is advised to travel with public transport due to paid parking. There is a maximum public transportation coverage of €250 per month.

What happens when you apply?
If your profile matches with the demands of our client:

  • You will first receive a call from ASA for a first screening;
  • Your first face to face interview will be with ASA;
  • The second face to face interview will be at Team Relocations with the HR manager;
  • The third and last round is a speed date session with a group of applicants in which you meet the account managers and manager of the department. In these speed date sessions you meet your future colleagues, your English will be tested, you will receive a casus and there is room for your questions.

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Vestigings gegevens

ASA Professionals MIdden
Karspeldreef   8   III
1101 CJ, Amsterdam

Recruitment@asatalent.nl
0888379950

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Frequently asked questions

Yes, we are a member of ABU: the branch organization of the temporary employment sector. This organization guarantees that its members act according to the Dutch law. 
You are more than welcome at our office in Venlo, where our recruiters can talk to you in either Dutch, English, German and/or Polish.
If you work via Start People it is possible to, I some cases,  use one of our collective health insurance policies. However, if you want to stay in The Netherlands for a longer period of time, we advise you to arrange health insurance yourself.  
Some companies we work with only offer day shifts, but the most companies offer several shifts (morning-, day and night shifts). It is often not possible to work structurally in one specific shift.
Unfortunately, one of these three languages is required to find a job via Start People. It is important that you can communicate with our colleagues and your manager at work.
Yes, you can choose between a weekly or a 4-weekly payment of your salary.
If you want to work in The Netherlands, you should be able to arrage your own transportation. Also, traveling together with other people is not preferred due to the flexibility you need for several jobs. 
Unfortunately, Start People does not offer housing. If you wish to work for Start People, you need to arrange housing in the Netherlands or in the Dutch border area.

If you have the intention to stay in the Netherlands for more than four months, you must register in the personal records database of the city you live in. To do this, go to the town hall of the city where you are going to live. You will then receive a citizen service number (BSN). With this number, your employer can register you, for example, at the Tax Authorities/ Doctors, hospitals and pharmacies can also ask you for your BSN. For more information, visit the website of the City where you live or visit www.burgerservicenummer.nl.

If you intend to stay in the Netherlands for less than four months, registration in to the personal record database is not obligated. If you still want a citizen service number, you must register in the personal record database of the city you live in. 

We can help you make an appointment to get your BSN number, but you must go to the appointment yourself. 
You need a valid ID, BSN number on an original document from either the Tax Authorities or City (Hall) you are registered in, and a European bank account number (IBAN) in your name.
In The Netherlands, it is not allowed to charge money for job placement services. Therefore, our services are free.