Account Manager Sales

  • Rhoon
  • HBO
  • Salary indication €3,850-5,015
  • 40 Hours per week
  • Fulltime
  • #1AV0074035

About the job

An Accountmanager develops and manages a customer portfolio in accordance with Agency Business Plan Management; Sells products and services related to it, while promoting Group image and values.
The overall goal is to grow the business, improve the customer experience and increase the loyalty factor of our key customers by building strong relationships with them and providing a great (customer) service.

Responsibilities:
1. Account Management

  • Overall result responsibility for a portfolio of accounts that are considered as key accounts for CMA CGM (Holland) B.V. This applies for all trades and for export, import and cross trade
  • Plan and conduct face-to-face meetings in accordance with commercial plan, customer segmentation model and overall trade objectives
  • Identify – each year – 5 new target accounts and build strategic plan how to secure their business
  • Provide short term and long term sales forecast for portfolio
  • Update sales tool kit
  • Ensure that each account have competitive rates on file at all times and that all agreed rates are filed correctly in Lara / relevant systems
  • Follow up on tenders
  • Gain customer knowledge by building account plans for key customers reflecting their potential, strategic value for CC and specific service needs
  • Act as an ambassador for non-controlled volume accounts that are assigned to your portfolio
  • Agree upon customer allocation needs and coordinate this with Trade Management
  • Set sales targets for each customer (incl. concrete action plans how to achieve) and coordinate this with Trade Management
  • Problem solving
  • Open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team

2. CGM-CGM+ (VAS) Selling

  • Sell Group products and services and Non-Maritime products (such as e-commerce, VAS, intermodal, CEVA) in compliance with the pricing policy
  • Create transparency on initiatives taken to drive the sales of these products

3. Finance

  • Strive to the highest degree of invoice accuracy and ensure that outstanding invoices are paid within agreed timeframe with customer
  • Manage that valid and updated credit agreements are in place at all times for those customers eligible for credit terms
  • Assist with dispute solving which is contract/quote/filing related

4. Performance Monitoring & Reporting

  • Ensure update of commercial data in the information system
  • Monitor and follow up on customers performance by using data analytics
  • Create high quality visit reports and file them in CRM
  • Identify customer’s volume potential and update this in Lisa MID
  • Report results, developments and sales activities on a regular basis to Sales Management

5. Meetings

  • Participate in sales meetings as defined by Sales Management
  • 1:1 Meetings with Manager Central Sales/Special Cargo/GA/IFF
  • Selectively participate in calls/meetings with Trade Management in HO Marseille
  • Joint customer visits to or with HO Marseille
  • Participate in commercial events and develop a professional network within her/his commercial area
  • Attendance of trade fairs and maritime conferences

Job requirements

We are looking for someone who:

  • Is familiar with volume/revenue/contribution development
  • Customer satisfaction and loyalty factor
  • Incremental revenue streams generated from value added services and cross-selling
  • Specific targets, success factors and KPI’s to be defined in annual appraisals

Education/experience:

  • Minimum education HBO;
  • Minimum relevant work experience: 5-8 years.

License/Certification/Qualification:

  • Fluent in Dutch and English, French is a preference;
  • Knowledge of MS Office software, CRM software and relevant CMA-CGM systems;
  • Driver’s license.

Skills/Competencies:

  • Great communication skills (oral & written);
  • Customer focused and result driven;
  • Building long term relationships;
  • Team player;
  • High degree of decision quality and problem solving skills;
  • Able to create and deliver presentations;
  • Excellent CMA-CGM product knowledge;
  • Strong negotiation skills, able to close sales;
  • Strong analytical skills;
  • Self-motivated and goal-oriented;
  • Seniority and excellent interpersonal skills;
  • Time management and delegation skills.

Other requirements:

  • Domestic / international travelling can be required;
  • Willingness to work outside of regular office hours;
  • Sales related tasks as required by management;
  • Adhere to company guidelines and procedures.

About the company

We are looking for someone who:

  • Is familiar with volume/revenue/contribution development
  • Customer satisfaction and loyalty factor
  • Incremental revenue streams generated from value added services and cross-selling
  • Specific targets, success factors and KPI’s to be defined in annual appraisals

What we offer

Account Manager Sales:

  • A fixed term contract, salery between 3850-5015 based on your experience.
  • Opportunities for a contract for a longer period.
  • The perfect combination of working from home and office (Rhoon) (50/50);
  • An amazing job at the international organisation where appreciation is part of the corporate culture.
  • The opportunity be entrepreneur.
  • Fulltime from 32-40 hours week
  • Temporary / Tijdelijk dienstverband met kans verleninging
  • Region Rotterdam / Den Haag (Rhoon

Account Manager Sales
Account Manager Sales
Account Manager Sales
Account Manager Sales

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Vestigings gegevens

ASA Professionals Midden
Breestraat   51   -53
2311 CJ, Leiden

recruitment@asatalent.nl
0888379950

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Frequently asked questions

Yes, we are a member of ABU: the branch organization of the temporary employment sector. This organization guarantees that its members act according to the Dutch law. 
You are more than welcome at our office in Venlo, where our recruiters can talk to you in either Dutch, English, German and/or Polish.
If you work via Start People it is possible to, I some cases,  use one of our collective health insurance policies. However, if you want to stay in The Netherlands for a longer period of time, we advise you to arrange health insurance yourself.  
Some companies we work with only offer day shifts, but the most companies offer several shifts (morning-, day and night shifts). It is often not possible to work structurally in one specific shift.
Unfortunately, one of these three languages is required to find a job via Start People. It is important that you can communicate with our colleagues and your manager at work.
Yes, you can choose between a weekly or a 4-weekly payment of your salary.
If you want to work in The Netherlands, you should be able to arrage your own transportation. Also, traveling together with other people is not preferred due to the flexibility you need for several jobs. 
Unfortunately, Start People does not offer housing. If you wish to work for Start People, you need to arrange housing in the Netherlands or in the Dutch border area.

If you have the intention to stay in the Netherlands for more than four months, you must register in the personal records database of the city you live in. To do this, go to the town hall of the city where you are going to live. You will then receive a citizen service number (BSN). With this number, your employer can register you, for example, at the Tax Authorities/ Doctors, hospitals and pharmacies can also ask you for your BSN. For more information, visit the website of the City where you live or visit www.burgerservicenummer.nl.

If you intend to stay in the Netherlands for less than four months, registration in to the personal record database is not obligated. If you still want a citizen service number, you must register in the personal record database of the city you live in. 

We can help you make an appointment to get your BSN number, but you must go to the appointment yourself. 
You need a valid ID, BSN number on an original document from either the Tax Authorities or City (Hall) you are registered in, and a European bank account number (IBAN) in your name.
In The Netherlands, it is not allowed to charge money for job placement services. Therefore, our services are free.