Associate Customer Service Intercontinental

  • Breda
  • HBO
  • Salary indication €2,400-3,200
  • 40 Hours per week
  • Fulltime
  • #1AV0041030

About the job

Have you always wanted to work in an international organization? Do you have strong communication skills? Then read on quickly!

For an International and Pharmaceutical organization in Breda we are looking for an Associate Customer Service Intercontinental . You will work within a fun and diverse team, within a dynamic department.

As our new Associate Customer Service Intercontinental, your main responsibilities will be:

  • Ensures distribution of pharmaceutical product globally;
  • Processing of supply orders on a daily basis;
  • Handling of export- and import documentation;
  • Booking and monitoring of shipments and pro-actively respond on potential issues;
  • Handle and resolve service and transport issues;
  • Coordinate and execute return process;
  • Partners with third party logistics suppliers and other members of the supply chain;
  • Develop and maintain good relationships with internal/ external customers (affiliate, distributor, etc) and the on-site departments;
  • Represent the team in cross functional project teams;
  • Identify process improvements.

Does this sound interesting? Then apply now!

Job requirements

Our new Associate Customer Service Intercontinental meets at least the following requirements:

  • At least a Bachelor's degree;
  • Two years of relevant work experience within a GMP and / or GDP regulated industry;
  • Experience with customer contact;
  • Fluent in English, both in oral and written communication;
  • You computer skills and ability to multitask;
  • You work effectively with diverse cultures and working styles.

It is also an advantage if you speak several other languages ​​fluently (Russian is a very big advantage).

About the company

The organization is a pioneer in biotechnology and has been responsible for discovering, developing and manufacturing innovative human therapies since 1980. At the time, they were among the first to realize new science to bring safe and effective drugs from the laboratory, to the manufacturing facility, to the patient. They discover, develop, produce and deliver innovative human therapies. In doing so, they help millions of people from all over the world to fight cancer and kidney diseases, among other things.

What we offer

  • Working experience in an International and Pharmaceutical environment;
  • A challenging full-time position for 40 hours a week;
  • A temporary contract for 1 year, with the possibility of extension if everything goes well;
  • A salary between € 2,400 and € 3,200 gross per month, based on knowledge and work experience.

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Vestigings gegevens

Start People Breda XL
Markendaalseweg   57  
4811 KA, Breda

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Frequently asked questions

Yes, we are a member of ABU: the branch organization of the temporary employment sector. This organization guarantees that its members act according to the Dutch law. 
You are more than welcome at our office in Venlo, where our recruiters can talk to you in either Dutch, English, German and/or Polish.
If you work via Start People it is possible to, I some cases,  use one of our collective health insurance policies. However, if you want to stay in The Netherlands for a longer period of time, we advise you to arrange health insurance yourself.  
Some companies we work with only offer day shifts, but the most companies offer several shifts (morning-, day and night shifts). It is often not possible to work structurally in one specific shift.
Unfortunately, one of these three languages is required to find a job via Start People. It is important that you can communicate with our colleagues and your manager at work.
Yes, you can choose between a weekly or a 4-weekly payment of your salary.
If you want to work in The Netherlands, you should be able to arrage your own transportation. Also, traveling together with other people is not preferred due to the flexibility you need for several jobs. 
Unfortunately, Start People does not offer housing. If you wish to work for Start People, you need to arrange housing in the Netherlands or in the Dutch border area.

If you have the intention to stay in the Netherlands for more than four months, you must register in the personal records database of the city you live in. To do this, go to the town hall of the city where you are going to live. You will then receive a citizen service number (BSN). With this number, your employer can register you, for example, at the Tax Authorities/ Doctors, hospitals and pharmacies can also ask you for your BSN. For more information, visit the website of the City where you live or visit

If you intend to stay in the Netherlands for less than four months, registration in to the personal record database is not obligated. If you still want a citizen service number, you must register in the personal record database of the city you live in. 

We can help you make an appointment to get your BSN number, but you must go to the appointment yourself. 
You need a valid ID, BSN number on an original document from either the Tax Authorities or City (Hall) you are registered in, and a European bank account number (IBAN) in your name.
In The Netherlands, it is not allowed to charge money for job placement services. Therefore, our services are free.