Customer Control Agent

  • Nijmegen
  • HBO
  • Salary indication €11.22-11.24
  • 40 Hours per week
  • Fulltime
  • #1AV0050927

About the job

Are you a bit at home in the Cryptocurrency? Or do you have an analytical ability? We have options! We are looking for a (full-time) temporary worker for 32 to 40 hours a week (Working hours and days can be arranged flexibly according to your wishes, how ideal!). Do you speak fluent English and is helping people tailor-made for you? Then we may be looking for you!

For our client in Nijmegen, centrally located at the Dukenburg Station and the highway, we are looking for a Control Agent. They are in the Cryptos and registrations from new users are pouring in daily. Depending on the course it can be very busy and that's why we are now looking for YOU! In this position you are in frequent contact with customers and you deal with various issues from users of the platform. In addition, you are initially mainly administratively occupied, when you have mastered the work well, your tasks can expand and you are therefore in frequent contact with customers/users. Questions from users vary from changing name and address details, to questions about the platform, or questions about the various coins and so on.

Do you have no experience in this industry, but have you secretly ever thought to invest in Bitcoin or very interested in analyzing? Don't miss your chance to learn more about this!

It is important in this position that you can speak English fluently, because users all over Europe log in to the platform daily. After all, you want to be able to confidently speak to your customers and help them from A to Z.

Last but not least, they have the ideal distraction/relaxation for the breaks! During the breaks you can enjoy yourself with a game of FIFA or Smash Brothers.

Job requirements

Do you recognize yourself in the points below? Then we may be looking for you!

  • You speak and write English fluently.
  • Any additional language you speak is a plus (Spanish, German or French).
  • You are customer-friendly and driven
  • Some experience in a customer service role is a plus
  • You are available at least 24 hours a week

About the company

New users all over Europe register daily on our client's Platform. They are a Cryptocurrency Broker and have clients all over Europe. Furthermore, they are centrally located near Dukenburg station and the highway. Check the website: www.btcdirect.eu

What we offer

We offer attractive terms of employment and a challenging position in a top company!

We also offer:

  • The most delicious coffee! And it really is.
  • A beautiful sky-bar where you can always have a drink!
  • An hourly wage of at least € 11.23 per hour, from 18+
  • On top of your hourly wage comes 8.33% holiday pay and 10% vacation-hours
  • A Macbook
  • Initially a temporary contract for 4 to 6 months, but actually it is for the long term (vast werk)
  • Finally, we offer many hours! You can work 32 to 40 hours on a flexible basis. Do you prefer to work from Monday to Friday? Or would you prefer flexible and also on weekends or evenings? This is all possible!

Find your job

Is this not the job you where looking for? We have more vacancies that might be interesting!

Vestigings gegevens

ASA Nijmegen
Nassausingel   2  
6511 EV, Nijmegen

nijmegen@asatalent.nl
0243240044

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Frequently asked questions

Yes, we are a member of ABU: the branch organization of the temporary employment sector. This organization guarantees that its members act according to the Dutch law. 
You are more than welcome at our office in Venlo, where our recruiters can talk to you in either Dutch, English, German and/or Polish.
If you work via Start People it is possible to, I some cases,  use one of our collective health insurance policies. However, if you want to stay in The Netherlands for a longer period of time, we advise you to arrange health insurance yourself.  
Some companies we work with only offer day shifts, but the most companies offer several shifts (morning-, day and night shifts). It is often not possible to work structurally in one specific shift.
Unfortunately, one of these three languages is required to find a job via Start People. It is important that you can communicate with our colleagues and your manager at work.
Yes, you can choose between a weekly or a 4-weekly payment of your salary.
If you want to work in The Netherlands, you should be able to arrage your own transportation. Also, traveling together with other people is not preferred due to the flexibility you need for several jobs. 
Unfortunately, Start People does not offer housing. If you wish to work for Start People, you need to arrange housing in the Netherlands or in the Dutch border area.

If you have the intention to stay in the Netherlands for more than four months, you must register in the personal records database of the city you live in. To do this, go to the town hall of the city where you are going to live. You will then receive a citizen service number (BSN). With this number, your employer can register you, for example, at the Tax Authorities/ Doctors, hospitals and pharmacies can also ask you for your BSN. For more information, visit the website of the City where you live or visit www.burgerservicenummer.nl.

If you intend to stay in the Netherlands for less than four months, registration in to the personal record database is not obligated. If you still want a citizen service number, you must register in the personal record database of the city you live in. 

We can help you make an appointment to get your BSN number, but you must go to the appointment yourself. 
You need a valid ID, BSN number on an original document from either the Tax Authorities or City (Hall) you are registered in, and a European bank account number (IBAN) in your name.
In The Netherlands, it is not allowed to charge money for job placement services. Therefore, our services are free.