Are you pro-active? Do you know how to solve problems? And do you want to work with international customers? Then this position as customer service coordinator is for you!
You will be working for one of the largest companies in the automotive/motor industry. In this position as customer service coordinator you will monitor and support the daily operation concerning the Parts and Accessories. You will monitor the information flow to all European and global distributors.
You will be the first point of contact, providing reliable answers and solutions for the Parts and Accessories, You'll request and provide information about:
In close collaboration with all departments in the Parts and Accessories you will provide a steady and fair order process. Also you will provide updated information services and tools for the spare parts and accessories. This you will do respecting outstanding agreements to all layers of the European distribution network, partners and global affiliates. On frequent base, you will provide feedback and report on the operation to the Department and/or Division Management.
Your main duties will be:
You find customer service very important and therefor you are service minded and customer friendly. You are resourceful to find solutions and solve problems.
To be succesfull as a customer service coordinator you:
This international organization continues to grow and develop and is currently one of the biggest players in the automotive/motor branche. You will work at the European headquarters of the company that is located at Schiphol-Rijk. At the headquarters they are responsible for the marketing, research, sales, distribution and development and manufacturing of parts, engines and European developed motor products. They have a wide range of products, such as outboard engines, boats, intelligent machinery, motorcycles, scooters and many more.
The company is easily accessible from Amsterdam, Leiden, Haarlem with the central location at Schiphol.