Are you pro-active? Do you know how to solve problems? And do you want to work with international customers? Then this position as customer service coordinator is for you!
You will be working for one the largest companies in the automotive industry. In this position as customer service coordinator you will monitor and support the daily operation concerning the Parts and Accessories. You will monitor the information flow to all European and global distributors, following company policies and guidelines.
You will be the first person of contact, providing reliable answers and solutions for Parts and Accessories, with a customer centric mindset. You request and provide information about:
This in close collaboration with all departments in the Parts and Accessories, to provide a steady and fair order processing and updated information services and tools for spare parts and accessories. This you will do respecting outstanding agreements to all layers of the European distribution network, partners and global affiliates. On frequent base, you will provide feedback and report on the operation to Department and/or Division Management.
Your main duties will be:
You will be working for one of the biggest companies in the automotive industry. This dynamic organization continues to grow and develop. You will be working at the European headquarters, located at Schiphol-Rijk. Here they are responsible for the sales, marketing, distribution, research and development and manufacturing of parts, engines and European developed motor products. They have a wide range of products, such as motorcycles, scooters, outboard engines, boats, intelligent machinery and many more.
With the central location at Schiphol, it is easily accessible from Amsterdam, Leiden, Haarlem.