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German customer service representative parttime

  • Enschede
  • MBO
  • Salary indication €8.00-9.70
  • 16 Hours per week
  • Parttime
  • #1AV0035506
Apply direct

About the job

As a German customer representative you will answer questions about products and services related to lighting products and many more! You will be helping customers with questions coming in via telephone, e-mail or chat.

You will receive training to ensure you have all the knowledge and skills needed to be a good Brand Ambassador.
You will start working on one project but will be trained for several other projects as well in due time. This results in a very diverse working environment, there is never a dull moment!

Job requirements

You are comfortable working in a dynamic, international environment. You can stay calm, even when the customer does not. You have effective communication skills and are customer-oriented. You are able to anticipate the needs of our customers and then exceed their expectations with your service.

In addition, we ask the following:

Speaking and writing fluent in German and English
You have at least an MBO (vocational higher professional education) or work equivalent
You are available to work at least 16 hours per week (parttime) and get a contract
You are available to work 2 evenings per week and alternate weekends
You have a strong interest in technology and developments in this field

About the company

International company in Enschede

What we offer

A salary based on the CAO collective agreement for Contact Centres
Training to keep your knowledge and skills up-to-date
GROWTH roles and a TALENT platform to offer you the chance to develop yourself
Awesome Halloween and Christmas parties, Summer BBQ and other activities that you do not want to miss!

Apply direct

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Vestigings gegevens

ASA Enschede
De Hems   16   91
7522 NL, Enschede

enschede@asatalent.nl
0535362088

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Frequently asked questions

Yes, we are a member of ABU: the branch organization of the temporary employment sector. This organization guarantees that its members act according to the Dutch law. 
You are more than welcome at our office in Venlo, where our recruiters can talk to you in either Dutch, English, German and/or Polish.
If you work via Start People it is possible to, I some cases,  use one of our collective health insurance policies. However, if you want to stay in The Netherlands for a longer period of time, we advise you to arrange health insurance yourself.  
Some companies we work with only offer day shifts, but the most companies offer several shifts (morning-, day and night shifts). It is often not possible to work structurally in one specific shift.
Unfortunately, one of these three languages is required to find a job via Start People. It is important that you can communicate with our colleagues and your manager at work.
Yes, you can choose between a weekly or a 4-weekly payment of your salary.
If you want to work in The Netherlands, you should be able to arrage your own transportation. Also, traveling together with other people is not preferred due to the flexibility you need for several jobs. 
Unfortunately, Start People does not offer housing. If you wish to work for Start People, you need to arrange housing in the Netherlands or in the Dutch border area.

If you have the intention to stay in the Netherlands for more than four months, you must register in the personal records database of the city you live in. To do this, go to the town hall of the city where you are going to live. You will then receive a citizen service number (BSN). With this number, your employer can register you, for example, at the Tax Authorities/ Doctors, hospitals and pharmacies can also ask you for your BSN. For more information, visit the website of the City where you live or visit www.burgerservicenummer.nl.

If you intend to stay in the Netherlands for less than four months, registration in to the personal record database is not obligated. If you still want a citizen service number, you must register in the personal record database of the city you live in. 

We can help you make an appointment to get your BSN number, but you must go to the appointment yourself. 
You need a valid ID, BSN number on an original document from either the Tax Authorities or City (Hall) you are registered in, and a European bank account number (IBAN) in your name.
In The Netherlands, it is not allowed to charge money for job placement services. Therefore, our services are free.