Who are we looking for?
So, if you have what it takes to both engage with customers and to take our online services to another level, than this is the job for you!
What will be your job?
As a representative, you will not just be handling phone calls, or writing emails. You will also be chatting with customers, developing online support content (e.g. FAQ’s), responding to customers reviews on big retailer websites like Amazon, handling defective products, exchanging them or upgrading them.
To join us, you must be:
Universal Electronics is the world leader in wireless technologies. Under the brand One For All (www.oneforall.com), we manufacture universal remote controls, antennas, wall mounts, Bluetooth related products and other Audio Video accessories. The Customer Support Centre is very much more than just a call center. The department is part of the Marketing & Communications team and works very closely to the Product Management team. This cooperation gives the CSC department, and its team members, the opportunity to really make a difference for customers. It offers service to 14 countries in 6 different languages: English, German, French, Spanish, Italian, Dutch.
If you have any questions, please contact Start People Enschede 0031-(0)53 4814600.