About the position
You manage the full Order-to-Cash process for your customers and ensure everything runs according to plan.
Your work includes:
Your work includes:
- Coordinating orders from intake to delivery and invoicing
- Monitoring the supply chain and acting proactively when issues occur
- Aligning with internal teams such as production, logistics and finance
- Identifying customer needs and maintaining strong relationships
- Handling complaints and analysing root causes to prevent recurrence
- Managing financial discrepancies and processing credit notes
- Supporting month-end closing and ensuring data accuracy
- Contributing to continuous improvement of internal processes
What we offer
At IFF, we offer a supportive and professional work environment where your contribution truly makes a difference. This is what you can expect when you join us:
- A salary starting from €3,445 per month, depending on experience
- 25 vacation days, holiday allowance, and a 13th-month bonus through a flexible budget
- A full-time position (40 hours per week)
- An 8-month contract with a strong possibility of extension
- Hybrid working after an onboarding period
- Responsibility for your own customer portfolio, with a high level of autonomy
- An international work environment within a global organisation
Job Requirements
We are seeking a proactive and organized professional with a strong customer service and supply chain background, ready to excel in a dynamic environment.
- Experience in Customer Service or Order-to-Cash within a supply chain or logistics environment
- Strong organisational skills and the ability to maintain overview
- A proactive and solution-oriented mindset
- Professional communication skills
- Fluent in English (C1 level)
- Additional languages are a plus
About the company
IFF is a global leader in taste, scent, and nutrition with a strong presence in Tilburg. The company focuses on creating sustainable solutions for customers worldwide, combining science and creativity to support everyday products. You join an international environment where collaboration and reliability matter.
In Tilburg, you work in a professional, down-to-earth team that values clear communication and ownership. You receive structured training, a fair salary package, and the option to work hybrid after your onboarding period.
