Your privacy is of great importance to us. If you provide us with information we shall handle this as accurately as possible. How we do this and for what purposes we use the information is described in this privacy statement.
Who are we?
This is the privacy statement of USG People Holdings B.V., USG People The Netherlands B.V. and all of our Dutch group companies that are engaged in services in the area of employment and employment services, see attached, (hereinafter also referred to as: “we”).
We are the controller as defined in the General Data Protection Regulation (GDPR). All our business units hold their corporate seat at the P.J. Oudweg 61 in (1314 CK) Almere
We are part of Recruit Holdings Co. Ltd., established in Japan.
When do we process your information?
We process personal data about you at the moment you address us in any way whatsoever and leave your data with us.
This is possible through our websites, for instance, when you register for job placement, when you apply for a position with us or with one of our clients or when you participate in one of our online HR (assessment) tools, and also when you visit us at one of our company locations or approach us by email / post or when you offer your services as a (potential) business relation.
For the information that we process about you as a user of one of our website (so-called cookies) we refer you to the cookie statement on the website that you visit.
For what purposes do we use your information?
Job placement with and/or availability to a client
When you provide us with personal data for (the specified purpose of) job placement, for instance when you apply for a specific position with us or one of our clients and/or when you send us an open application or register with us for the purpose of being placed by us at a client, then your personal data are included in our central database. Inclusion in the central database means that the personal data provided by you for the purpose of finding and/or being placed in a (new) position can be shared with all our group companies that are engaged in this. You can then be approached by these business units with vacancies that may be of interest to you, also in case of a specific or open application in respect of a specific vacancy.
Handling of applications permanent / indirect employees
This regards personal data provided for applications for positions / vacancies at our own company and not for (the indicated purpose of) job placement with or availability to a client.
To enter into a business relationship
We can also use your personal data for the following purposes
What personal data do we process?
It is neccesary that you provide us with the personal data mentioned below (the personal data may differ per situation (purpose), otherwise we will not be able to conclude an agreement with you and/or will not be able to carry out the requested services.
In case of job placement (without you actually having worked for us):
In case of applications permanent / indirect employees
This regards applications for positions / vacancies at our own company, and not for the (intended purpose of) job placement with and/or availability to a client.
You work or start working through us (job placement and/or availability to a client)
You are a business relation
Lawfulness of the processing of personal data
We process your personal data on the basis of the following legal grounds:
Security of your information
We shall pay the utmost attention to take appropriate organisational and technical measures to protect your personal data against unlawful processing and/or loss. Employees of USG People who have access to your personal data are bound by a confidentiality clause.
How is your information shared?
Within our company
We share your personal data with our group companies for the implementation of one of the purposes described earlier on in this privacy statement. In case of job placement your personal data are included in our central database and the persons within our company (including our group companies) engaged in job placement have access to your personal data.
We are part of Recruit Holdings Co. Ltd., established in Japan, hereinafter referred to as: Recruit. Your personal data may, to a limited degree, be shared with Recruit for legitimate business processes and activities, including management analyses, the creation of forecasts, (internal and external) controls, financial and processing audits, business transactions (cooperative ventures, sale / purchase). Appropriate measures are taken to ensure that the personal data that are transferred are protected properly. The EU model agreements (standard provisions regarding data protection) established by the European Commission are agreed upon. For more information and/or to access a copy of these agreements, please contact our Data Protection Officer in the manner indicated below under ‘Contact’.
Outside our company
Your personal data are also shared with external parties, persons and companies outside our group.
We share your personal data with external parties to implement the agreement that we concluded with you. For instance, in case of job placement your personal data are disclosed to potential clients. If you start working with or for us or if you are already working for us then we disclose your personal data to external parties when this is required for the implementation of the agreement (including an employment agreement and/or agreement for the provision of services) that we conclude with you (e.g. training institutions, pension provider, Employee Insurance Agency (UWV)).
We also rely on external companies, contractors and/or suppliers (including so-called “processors”) who on our demand perform specific duties or contracts and with whom your personal data may be shared. Some examples:
Some of the external companies we work with for management of our applications and hosting purposes are located outside the EU. This concerns:
For more information about these external companies and/or to access a copy of the arrangements/ agreements, please contact our Data Protection Officer in the manner indicated below under ‘Contact’.
We disclose the personal data that are required for these external parties to perform their activities.
We also disclose your personal data to external parties like the police and official authorities if we are authorised or held to do so in pursuance of the applicable legislation and/or regulations, a judicial order or a judicial ruling or if you gave us consent for it.
How long is your information retained?
Your personal data are retained in accordance with the legislation and regulations and as long as required for the purposes for which these data were collected.
In case of job placement (without you actually having worked for us) your personal data are retained by us up to 2 years after the last communications with you.
In case of applications of permanent / indirect employees (at our own company, and not for the (intended purpose of) job placement with and /or availability to a client) your data are retained by us for a maximum of 4 weeks, unless you gave consent for your data to be retained for a maximum of 1 year.
You work or you start working through us (job placement and/or availability to a client)
we then apply different retention periods to your personal data.
Are you a (potential) business relation we apply the following retention periods:
We can, when required (e.g. in case of claims) and/or in view of a (different) statutory obligation, deviate from the aforementioned retention periods.
Within the framework of job placement and/or availability to a client we use an online test on our websites in which you can participate. Participation in this online test is voluntary. It is an additional tool that enables us to place you more specifically. The test consists of several questions that are about you. Based on your answers a profile is created about you that describes what work environment and work situation would suit you. This information is then used by us, with your consent, within the framework of your job placement.
Controls are conducted in respect of the manner that the profiles are created in order to ensure that the profiles do not include parameters that may lead to unequal handling and/or discrimination of individuals and/or groups of people.
If you do not agree with the manner in which we use your personal data for profiling purposes, if you object to this, if you wish to receive a further explanation about this or if you (otherwise) want to make a comment then you can address our Data Protection Officer in the manner indicated below under ‘Contact’.
With job placement and/or availability to a client we partly use automated decision-making.
This is the case:
We do this prior to the conclusion of a potential job placement agreement in the most efficient way possible, in the course of which the assessment of the suitability takes place objectively.
If you want to be placed for a position / a specific vacancy then you must provide us with information in order that we can place you and/or can assess your suitability for a certain position. We register this information in our systems. Based on this information it is then, by virtue of objective requirements for a specific position, assessed automatically to what degree you are suitable for the relevant position. Our employees will then examine this outcome and assess if you are actually suitable for the relevant position.
Internal controls take place to guarantee that the automated decision-making takes place in the manner described here and to ensure that everybody is treated equally and is not discriminated against.
If you do not agree with the manner in which we rely on automated decision-making, if you object to this, if you wish to receive a further explanation about this or if you (otherwise) want to make a comment then you can address our Data Protection Officer in the manner indicated below under ‘Contact’.
What are your rights?
You can always request us for access to or information about your personal data or to have these corrected, supplemented or erased. If you have access to a company web environment or a portal it could be possible for you to personally (partly) correct, supplement or erase your personal data.
You can moreover request us to restrict the personal data that we process about you and/or to transfer your personal data (data portability).
Right to object
You can also address us in case of objections to the manner that we handle your personal data and/or if you do not want to receive information from us about our services, offers and/or other activities (e.g. via email, newsletters, business magazines and professional literature).
You can address your requests and/or objections to our Data Protection Officer in the manner indicated under ‘Contact’.
In case of questions, comments and complaints
If you have questions, comments or complaints with regard to this privacy statement or the manner that we register, use or process your personal data then we request you to contact our Data Protection Officer in the manner indicated below under ‘Contact’. You are also entitled to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Mrs C. Bos Data Protection Officer (DPO)
USG People The Netherlands B.V.P.J. Oudweg 61
1314 CK Almere
Changes to privacy statement
We may make changes to this privacy statement. The latest privacy statement can always be consulted via our website.
Dutch group companies:
Start Holding B.V.
Start People Transport & Logistiek B.V.
Start People Services B.V.
Start People Industriële Diensten B.V.
Start People Welzijn B.V.
Start People Beheer B.V.
Start People Diensten B.V. also trading under the name ASA
Start People B.V. also trading under the name ASA
Start People Zuivel B.V.
Start People Solutions B.V.
Unique Nederland Beheer B.V.
Unique Nederland B.V. also trading under the name Technicum
Unique Diensten B.V.
Unique Logistiek B.V.
Unique Solutions B.V.
USG Legal Professionals B.V.
USG Marketing, Communication & Sales Professionals B.V.
USG Finance Professionals B.V.
USG Freelance B.V.
United Office Services B.V.
Easy Way B.V
Easy Way Flex B.V.
Secretary Plus Direct Team B.V.
Secretary Plus Management Support B.V.
Secretary Plus Beheer B.V.
Business Support Services B.V.
USG Engineering Professionals Holding B.V.
USG Engineering Professionals B.V.
USG Engineering Professionals Technisch Meten B.V.
USG Payroll Services B.V.
USG Payroll Solutions B.V.